CANCELLATION POLICY

*As a small business, every appointment counts. There is a 50% cancellation fee for appointments canceled less than 48 hours prior to appointment and 100% cancellation fee for same day cancellations and No-SHOWS.

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*BOOKING DEPOSIT:

We require a 20% booking deposit when booking an appointment online. This will be credited towards your service total at checkout. 

Please note: Our system does not automatically refund a booking deposit when an appointment is cancelled before 48 hours.

You must contact our team directly to request your refund. 

 

*LATE ARRIVAL:

If you are more than 10 minutes late to your appointment WITHOUT communication, your appointment may be cancelled and charged 100% cancellation fee.